Frequently Asked Questions
Reliability & Trust
Yes, our AI CV Scanner uses advanced machine learning models trained on hundreds of thousands of CVs and real hiring criteria.
Our analysis is based on:
- ATS (Applicant Tracking Systems) standards used by companies
- Best practices in CV presentation
- Current job market trends
- Analysis of your CV against job descriptions (optional)
Important: The score is an indicator, not a guarantee.
Absolutely. We take your data security very seriously:
- All CVs are encrypted in transit (HTTPS)
- No CV is retained after analysis
- Your data is associated with your secure account
- We comply with GDPR standards
Our system uses standard text extraction to process your PDF.
For best results: Use a standard PDF (no complex images), ensure text is selectable, and avoid file sizes over 10MB.
Score & Improvements
A low score can be due to factors like confusing layout, missing keywords, parsing errors, or grammar mistakes. Check the "Detailed Analysis" section in the app for specific recommendations.
Generally, a score above 70 is solid. 80+ is excellent. 60-70 indicates room for improvement. Below 60 suggests significant revisions are needed.
Account & Credits
Scanner: Each new scan costs 1 credit. Unlocking detailed analysis costs 1 credit.
Ranker: Ranking candidates costs 1 credit per CV uploaded.
You can purchase credits on the "Buy Credits" page. Credits never expire.
Generally, purchases are final. However, we are flexible and open to refunds if you have a valid justification (such as an application bug or service error). Please contact support with details.
Need More Help?
If you didn't find the answer you were looking for, feel free to reach out.
Contact Support